The problem: no easy way to ask
Your site has the information, but a visitor with a quick question has nowhere obvious to ask. Email feels slow, and they often just leave.
Connecting Heyy puts a simple chat on every page, so asking is always one click away.
What connecting actually means
Connecting Heyy just means adding a small piece of code to your site so the chat shows up. It works with most website builders.
- Works with common builders like WordPress, Shopify, Wix, and Squarespace.
- Uses one snippet that loads the chat everywhere.
- Needs no ongoing technical work after setup.
How to connect it
The steps are nearly the same no matter what your site is built with.
- Step 1: Copy your install snippet from the Heyy dashboard.
- Step 2: Open your website builder's settings for custom code or scripts.
- Step 3: Paste the snippet into the section that loads on every page.
- Step 4: Save and publish, then visit your site to confirm the chat appears.
Why one snippet is all it takes
That single snippet tells your site to load Heyy from the cloud. Heyy handles the rest, so the chat stays updated without you touching the code again.
A simple example to picture
Think of giving a friend your house key so they can water your plants while you travel. You hand over one key, and now they can come and go without you doing anything else.
The snippet is that one key. You give it to your website once, and Heyy can show up and work without you fiddling with the wiring again.
Where to check it works
Open your site on both a computer and a phone. The chat should appear on every page and open smoothly when tapped.
Watch out for these common mistakes
Connecting the chat is simple, but watch for these.
- Pasting the snippet on a single page instead of the site wide area.
- Forgetting to publish the change in your website builder.
- Copying only part of the snippet, so the chat never loads.
- Skipping the mobile check, where most visitors actually are.
Quick recap
What to remember, and what to expect.
- Connecting means adding one snippet to your site.
- It works with WordPress, Shopify, Wix, and more.
- Expect the chat on every page after you publish.
- Confirm on both desktop and mobile.
The solution in one line
Paste the Heyy snippet into your site's code section, and your business website is connected and ready to chat.