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Custom Knowledge Assistant

Build an AI from Your Knowledge & Data in Minutes

Upload your documents, website, and FAQs. Train a custom AI that answers customer questions instantly, 24/7, in their preferred language.

Build Your Assistant FreeNo credit card required
Fast setup
Accurate answers
Enterprise security
50,000+
AI Assistants Deployed
$0
To Get Started
80+
Languages Supported
99.9%
Uptime SLA

Trusted by leading companies worldwide

Chuck E Cheese
Bridgestone
IHG Hotels
National Grid
Miele
F45 Training
The Challenge

Why Manual Support Doesn't Work at Scale

Your team is drowning in repetitive questions when they should be building relationships and solving hard problems.

Your Team Wastes Hours on Repetitive Questions

Support staff spend precious time answering the same basic questions about products, policies, and processes daily — diverting them from complex, high-value customer needs.

Customers Can't Get Help Outside Business Hours

When prospects have questions at night or on weekends, they can't reach anyone. By morning, they've moved to a competitor with 24/7 support.

Scaling Support Means Scaling Costs

Each new customer inquiry requires human attention. Growing volume forces you to hire more agents — a path that doesn't scale economically.

Knowledge Gets Lost and Bottlenecks Form

When answers live only in team members' heads or scattered across docs, customers get inconsistent responses and critical info never reaches those who need it.

Benefits

AI That Knows Your Business

Deploy an AI trained on your exact knowledge base. It speaks your language, follows your policies, and answers like a trusted expert.

Custom AI Built on Your Knowledge

Upload documents, websites, FAQs, and policies. The AI learns exactly how your business works and answers with your voice and accuracy.

Smart document parsing
Real-time updates
Policy-aware responses

Instant Answers, Always Available

No wait queues. No limited hours. Customers get exact answers in seconds, anytime they need them — 24/7 with zero human intervention.

Seconds response time
Weekend & holiday coverage
Reduced support load

Speak Every Language Your Customers Do

Automatically detect and respond in 80+ languages without requiring a multilingual team. Break down language barriers globally.

Auto language detection
Global customer reach
Localized responses

Your Team Focuses on What Matters

Deflect repetitive questions automatically. Your team handles complex issues, builds relationships, and drives revenue instead of answering FAQs.

High-quality escalations
Team efficiency
Focus on strategy

Turn Conversations Into Business Value

Capture leads, qualify prospects, and collect information during conversations. Every interaction creates actionable insights for your business.

Lead qualification
Email capture
Sales ready info

Always Learning and Improving

Update your source documents and the AI adapts immediately. No retraining needed. Every new fact becomes available to customers in real time.

Live document sync
Self-improving
Zero downtime updates
Platform Features

Enterprise-Grade AI Infrastructure

Built for scale with advanced AI models, voice capabilities, and seamless integrations.

Multiple AI Model Options

Choose between leading AI models including OpenAI GPT-4, Anthropic Claude, Google Gemini, and others optimized for different use cases.

Voice Support & Phone Agents

Add voice capabilities so customers can talk naturally to your AI. Perfect for accessibility and complex queries requiring conversational tone.

Enterprise Security & Compliance

SOC 2 Type II certified, GDPR compliant with encryption, audit logs, SSO, and data residency options for regulated industries.

Seamless Team Integration

Connect with Zendesk, Salesforce, HubSpot, Intercom, Freshdesk and 15+ other tools. Route complex issues to your team instantly.

Pricing

Predictable Pricing, Scalable Plans

Designed for every stage of your journey. Save 20% with yearly billing.

Start free, no credit card required

Free

Get started with basic features

$0

per month

50 message credits/month
400 KB per AI agent
1 team member
Limited AI models
Get Started

Hobby

For small projects & testing

$32

per month

500 message credits/month
10 MB per AI agent
2 team members
Advanced AI models
5 AI Actions
Integrations & attachments
Subscribe
Most Popular

Standard

Most popular for growing businesses

$120

per month

4,000 message credits/month
20 MB per AI agent
3 team members
Voice & Telephony
Help desk integration
API access
Stripe, Zendesk, Salesforce
Subscribe

Pro

For high-volume teams

$400

per month

15,000 message credits/month
40 MB per AI agent
5 team members
20 concurrent calls
Advanced analytics
Sources suggestions
Tickets as a source
Subscribe

Enterprise plans available with custom limits, SSO, white-labeling, and dedicated support. Contact sales

Use Cases

Industries That Benefit Most

From ecommerce to documentation — any business with a knowledge base can deploy a custom AI assistant.

Online Stores & Retail

Answer shipping questions, returns policies, product specs, and order status instantly without involving customer service staff.

Software & SaaS

Onboard users faster with AI that explains complex features, answers technical questions, and routes bugs to engineering.

Agencies & Studios

Deploy unique AI for each client. White-label, customize, and scale client support without hiring more team members.

Educators & Coaches

Let AI answer FAQs about programs, pricing, enrollment, and schedules so you focus on teaching and mentoring.

Content & Documentation

Turn technical docs, manuals, and knowledge bases into a conversational search. Users ask questions naturally, get answers instantly.

Healthcare & Clinics

Answer questions about appointments, insurance, services, and pre-visit instructions instantly — freeing front-desk staff to focus on patient care.

How It Works

From Your Website to Automated Answers

1

Upload Your Data

Docs, website, FAQs

2

AI Gets Trained

Indexed & ready

3

Instant Answers

24/7 for customers

Recommended Platform

Chatbase — The Leading AI Customer Service Platform

Built with Chatbase

Chatbase is the complete platform for building and deploying custom AI knowledge assistants. Train it on your data, deploy instantly, and transform how your team works.

  • Advanced AI models (GPT-4, Claude, Gemini+)
  • Voice and phone agent support
  • 20+ integrations (Zendesk, Salesforce, HubSpot)
  • Lead capture and qualification
  • SOC 2 Type II & GDPR compliant
  • Start free, upgrade anytime
Build Your Assistant Free

External platform. AI Rapid Flow may earn a commission at no extra cost to you. Disclosure

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Common Questions

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